Cambridge Advanced Learner's Dictionary
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Definition
netiquette noun
/ˈne.tɪ.ket/ n [U] specialized
the set of rules about behaviour that is acceptable when writing an email or talking to people in a chat room (= an address on the Internet where people can talk to each other using email)
It's considered bad netiquette to use capital letters in an email because it looks like YOU ARE SHOUTING.
(Definition of netiquette noun from the Cambridge Advanced Learner's Dictionary)
