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English definition of “ma'am”

ma'am

noun [as form of address]     /mɑːm/
B1 a polite way of talking to a woman: How can I help you, ma'am?Friendly and unfriendly terms of address in Britain , used to address the Queen , or a woman of high rank in particular organizations , such as the army or the police Royalty, aristocracy and titles in the past, used when talking to a woman of higher social class Friendly and unfriendly terms of address
(Definition of ma'am noun from the Cambridge Advanced Learner's Dictionary & Thesaurus © Cambridge University Press)
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