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ombudsman

noun [C]
 
 
/ˈɒm.bʊdz.mən/ US  /ˈɑːm.bədz-/ (plural -men
 
/-mən/
 
)

Definition

someone who works for a government or large organization and deals with the complaints made against it: Complaints to the Banking Ombudsman grew by 50 percent last year.Government administration and organisationForeign words and phrases used in English
(Definition of ombudsman noun from the Cambridge Advanced Learner's Dictionary & Thesaurus © Cambridge University Press)

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