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English definition of “agency”

agency

noun [C]
 
 
/ˈeɪdʒənsi/ (plural agencies)
COMMERCE a business that provides a service to other people or organizations: Background checks may be done in-house or by an outside agency. She now runs an agency which last year catered for more than 17,000 travellers.
GOVERNMENT a government department that is responsible for a particular activity: Scottish Natural Heritage, the conservation agency, has finally managed to get approval for the project.security/intelligence/immigration, etc. agency In a lengthy response to the report, the immigration agency stated that it will follow the recommendations. a government/federal/state agency → See also ad agency, advertising agency, aid agency, collection agency, commercial agency, employment agency, estate agency, credit rating agency, real estate agency, recruitment agency, staff agency, travel agency
(Definition of agency from the Cambridge Business English Dictionary © Cambridge University Press)
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