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English definition of “agency”

agency

noun [C]     /ˈeɪdʒənsi/ (plural agencies)
COMMERCE a business that provides a service to other people or organizations: Background checks may be done in-house or by an outside agency. She now runs an agency which last year catered for more than 17,000 travellers.
(Definition of agency noun from the Cambridge Business English Dictionary © Cambridge University Press)
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