›COMMERCEa person who is paid to buy or sell products or provide a service for a company, but who is not a regular employee: Following the recent insurance scam, legislation is being put in place to ensure all agents protect their customers' best interests.
›someone who represents an actor, musician, etc. in order to find work for them: a talent/sports/theatrical agent
›WORKPLACEsomeone who represents a company in dealing with customers, especially on the phone: To speak with one of our agents, please call us Monday - Friday between 8:30am and 5:00pm.
›GOVERNMENTsomeone who does secret work for a government department: a federal/undercover/secret agent