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English definition of “apology”

apology

noun
 
 
/əˈpɒlədʒi/ (plural apologies)
[C or U] the act of saying sorry or a message that says sorry: An apology and a refund are being sent to the customer.issue/make an apology The hotel has issued an apology for its mistake. a letter of apology formal Please accept my apologies.
apologies [plural] MEETINGS the act of telling the person in charge of a meeting that you are not able to come, or the list of people who have done this: Ms Kamen sends her apologies. First on the agenda we have apologies, then the treasurer's report.
(Definition of apology from the Cambridge Business English Dictionary © Cambridge University Press)
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