balanced scorecard Meaning in Cambridge Business English Dictionary
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Meaning of "balanced scorecard" - Business English Dictionary

balanced scorecard

noun [C, usually singular]
 
 
a system for measuring a company's performance, using such things as customer satisfaction, employee knowledge, and the company's use of new ideas: While there is considerable interest in the balanced scorecard, there are numerous other measurement methodologies.
(Definition of balanced scorecard from the Cambridge Business English Dictionary © Cambridge University Press)
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