Cambridge Dictionaries online Cambridge Dictionaries online

The most popular online dictionary and thesaurus for learners of English

  

English definition of “contact centre”

contact centre

noun [C] UK (US contact center)
COMMUNICATIONS an office where people communicate with the customers of a company by phone, email, etc., for example, answering questions and dealing with complaints: The company has a 24-hour contact centre with contractors on hand to deal immediately with any problems. the contact centre business/market/industry → Compare call centre
(Definition of contact centre noun from the Cambridge Business English Dictionary © Cambridge University Press)

Word of the Day

cruise

a journey on a large ship for pleasure, during which you visit several places

Word of the Day

Blog

Read our blog about how the English language behaves.

Learn More

New Words

Find words and meanings that have just started to be used in English, and let us know what you think of them.

Learn More