courtesy call - definition in the Business English Dictionary - Cambridge Dictionaries Online

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English definition of “courtesy call”

courtesy call

noun [C]
 
 
MARKETING a visit or phone call that a company makes to customers, for example, to thank them for their business or ask if they are satisfied with the company's service: Use courtesy calls to encourage feedback and strengthen customer relations.
(Definition of courtesy call from the Cambridge Business English Dictionary © Cambridge University Press)
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