customer advocacy Meaning in Cambridge Business English Dictionary
Cambridge Dictionaries online Cambridge Dictionaries online

The most popular online dictionary and thesaurus for learners of English

Meaning of "customer advocacy" - Business English Dictionary

customer advocacy

noun [U]
 
 
MARKETING, COMMERCE a way of doing business which sees it as very important to keep customers happy by providing what they want and dealing with their problems, even if it is difficult or expensive to do so: When you're measuring how good a company's customer advocacy culture is, the first question to ask is whether you would recommend the company to a friend.
(Definition of customer advocacy from the Cambridge Business English Dictionary © Cambridge University Press)
What is the pronunciation of customer advocacy?
Add Cambridge dictionaries to your browser to your website
Word of the Day
meme

an idea, image, video, etc. that is spread very quickly on the internet

Word of the Day

July 4th, Bastille Day, and the language of revolution.
July 4th, Bastille Day, and the language of revolution.
by Liz Walter,
July 01, 2015
With America’s Independence Day on the 4th and France’s Bastille Day on the 14th, July certainly has a revolutionary theme, so this blog looks at words and phrases we use to talk about the dramatic and nation-changing events that these days celebrate. In particular, it focuses on one of the most important

Read More 

burger noun
burger noun
June 29, 2015
a menu on a computer screen comprising three short parallel horizontal lines which the user clicks to see options Definitely use a burger. You could put the settings in the burger menu too. Fix the settings to the bottom of the burger menu and use a vertically scrolling contact list that scrolls behind

Read More