customer-facing
/ˈkʌstəməˌfeɪsɪŋ/
/-mɚ-/ adjective Definition
› COMMERCE dealing directly with customers: Staff in customer-facing roles can make or break a company's reputation.
› IT used to describe a computer program designed for a business's customers to use, for example, in order to choose and buy a product over the internet: a customer-facing application that allows travellers to buy train tickets online
(Definition of customer-facing adjective from the Cambridge Business English Dictionary
© Cambridge University Press)
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