customer relations - definition in the Business English Dictionary - Cambridge Dictionaries Online

Cambridge Dictionaries online Cambridge Dictionaries online

The most popular online dictionary and thesaurus for learners of English

English definition of “customer relations”

customer relations

noun
 
 
COMMERCE, MARKETING
[plural, U] the way that a company or organization deals with its customers, and the relationship it has with them: excellent/good/strong customer relations The company has a reputation for excellent customer relations.build/improve customer relations Our sales team keeps in regular contact with clients in order to build good customer relations. Customer relations is a continuous process whose principal tool is communication.
[U] the department of an organization that gives help to customers and deals with their problems: If you have any complaint, please contact Customer Relations.
(Definition of customer relations from the Cambridge Business English Dictionary © Cambridge University Press)
What is the pronunciation of customer relations?
Add Cambridge dictionaries to your browser to your website

Word of the Day

cost/charge the earth

to cost, charge, etc. a lot of money

Word of the Day

The language of elections

by Liz Walter,
April 22, 2015
On May 7th, citizens of the UK will be going to the polls (having an election) to decide who will form the next government. This kind of election is known as a general election. The country is divided into 650 areas, called constituencies. Each constituency elects a member of parliament (MP) to

Read More 

dumbwalking noun

April 20, 2015
walking slowly, without paying attention to the world around you because you are consulting a smartphone He told me dumbwalking probably wouldn’t be a long-term problem.

Read More