customer relations
noun COMMERCE, MARKETINGDefinition
› [plural, U] the way that a company or organization deals with its customers, and the relationship it has with them: excellent/good/strong customer relations The company has a reputation for excellent customer relations.build/improve customer relations Our sales team keeps in regular contact with clients in order to build good customer relations. Customer relations is a continuous process whose principal tool is communication.
› [U] the department of an organization that gives help to customers and deals with their problems: If you have any complaint, please contact Customer Relations.
(Definition of customer relations noun from the Cambridge Business English Dictionary
© Cambridge University Press)
Browse the Thesaurus
Our dictionaries
Browse the Dictionary
Word of the Day
Blog
Read our blog about how the English language behaves.
New Words
Find words and meanings that have just started to be used in English, and let us know what you think of them.
