Focus on the pronunciation of customer service
English definition of “customer service”
noun (also customer care) COMMERCE
› [U] the way that an organization deals with customers before, during, and after a sale, and the activities involved in dealing with customers: customer service levels/standards a customer service lineexcellent/outstanding/poor, etc. customer service The mobile operator has a reputation for outstanding customer service.deliver/improve/provide customer service You can always improve your customer service.a high level/standard of customer service We aim to provide a higher level of customer service than our competitors. online/telephone(-based) customer service The bank has a 24-hour customer service number. to handle customer service calls
› (also customer services) [U] the department of an organization that gives help to customers and deals with their problems: a customer service adviser/assistant/team, etc. If there is a problem with your order, call one of our customer service team. the customer service counter/desk Customer Services is one of the most important departments in our organization. Our customer services department will be able to help you.