customer service Meaning in Cambridge Business English Dictionary
Cambridge Dictionaries online Cambridge Dictionaries online

The most popular online dictionary and thesaurus for learners of English

Meaning of "customer service" - Business English Dictionary

customer service

noun
 
 
( also customer care) COMMERCE
[U] the way that an organization deals with customers before, during, and after a sale, and the activities involved in dealing with customers: customer service levels/standards a customer service lineexcellent/outstanding/poor, etc. customer service The mobile operator has a reputation for outstanding customer service.deliver/improve/provide customer service You can always improve your customer service.a high level/standard of customer service We aim to provide a higher level of customer service than our competitors. online/telephone(-based) customer service The bank has a 24-hour customer service number. to handle customer service calls
[U] ( also customer services) the department of an organization that gives help to customers and deals with their problems: a customer service adviser/assistant/team, etc. If there is a problem with your order, call one of our customer service team. the customer service counter/desk Customer Services is one of the most important departments in our organization. Our customer services department will be able to help you.
(Definition of customer service from the Cambridge Business English Dictionary © Cambridge University Press)
What is the pronunciation of customer service?
Add Cambridge dictionaries to your browser to your website

More Business English definitions for “customer service”

Word of the Day
the real McCoy

the original or best example of something

Word of the Day

July 4th, Bastille Day, and the language of revolution.
July 4th, Bastille Day, and the language of revolution.
by Liz Walter,
July 01, 2015
With the USA’s Independence Day on the 4th and France’s Bastille Day on the 14th, July certainly has a revolutionary theme, so this blog looks at words and phrases we use to talk about the dramatic and nation-changing events that these days celebrate. In particular, it focuses on one of the most

Read More 

generation pause noun
generation pause noun
July 06, 2015
informal young adults who are not able to do things previously typical for their age group such as buy a home or start a family because of lack of money Meanwhile, a new study released last week revealed a quarter of Brits believe they’ll never own a property, leading them to be

Read More