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English definition of “helpline”

helpline

noun [C] (also help line)
 
 
/ˈhelplaɪn/ COMMUNICATIONS
a telephone service provided by an organization or company to offer help and advice to people: call/ring/phone a helpline Call the Inland Revenue helpline with your queries.set up/run/operate a helpline A telephone helpline set up by the administrators was swamped by 9,000 calls in three days.a helpline for sb The Counselling Service runs a helpline for people with debt problems. help line number a 24-hour helpline a consumer/customer/legal helpline a free/emergency helpline
(Definition of helpline from the Cambridge Business English Dictionary © Cambridge University Press)
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