the shop floor
noun WORKPLACEDefinition
› PRODUCTION the ordinary workers in a factory, rather than the managers: The pay gap between the boardroom and the shop floor in Britain is now the widest in Europe. Union membership is low at this plant - about 35% of total employment and 50% of the shop floor.
› COMMERCE the part of a store where products are sold, rather than the offices or other parts of it: My first job was on the shop floor of a major retailer.
(Definition of the shop floor noun from the Cambridge Business English Dictionary
© Cambridge University Press)
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