complaints management Meaning in the Cambridge English Dictionary
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Meaning of “complaints management” in the English Dictionary

"complaints management" in Business English

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complaints managementnoun [U]

uk   us   (also complaint management)
COMMERCE the ​system by which a ​companydeals with ​customers' ​complaints: Good ​communication is ​essential to ​effectivecomplaintsmanagement.
(Definition of complaints management from the Cambridge Business English Dictionary © Cambridge University Press)
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