contact centre Meaning in the Cambridge English Dictionary
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Meaning of “contact centre” in the English Dictionary

"contact centre" in Business English

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contact centrenoun [C]

uk   us   UK (US contact center)
COMMUNICATIONS an ​office where ​people communicate with the ​customers of a ​company by ​phone, ​email, etc., for ​example, answering ​questions and ​dealing with ​complaints: The ​company has a ​24-hourcontactcentre with ​contractors on ​hand to ​deal immediately with any problems. the contactcentrebusiness/​market/​industry
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(Definition of contact centre from the Cambridge Business English Dictionary © Cambridge University Press)
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