Meaning of “critical incident method” in the English Dictionary


"critical incident method" in Business English

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critical incident methodnoun [ C ]

uk us also critical incidents method, also critical incident technique

HR, MANAGEMENT a method for improving an employee's performance by writing down and examining examples of what they did particularly well or badly and how it affected their work:

A person using the critical incident method must describe a behavior in retrospect, or after the fact, rather than as the activity unfolds.

(Definition of “critical incident method” from the Cambridge Business English Dictionary © Cambridge University Press)