critical incident Meaning in the Cambridge English Dictionary Cambridge dictionaries logo
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Meaning of “critical incident” in the English Dictionary

"critical incident" in Business English

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critical incidentnoun [C]

uk   us  
HR, MANAGEMENT something that an ​employee did very well or very badly that affected the ​results of their ​work: Some ​managers encourage ​employees to ​record their own ​critical incidents.
(Definition of critical incident from the Cambridge Business English Dictionary © Cambridge University Press)
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