Meaning of “customer behaviour” in the English Dictionary


"customer behaviour" in Business English

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customer behaviournoun [ U ]

US customer behavior uk us also customer buying behaviour, also consumer behaviour

MARKETING the decisions that people make to buy or not to buy a product, and the things that influence their decisions:

Supermarkets arrange their products based on an analysis of customer behaviour.

(Definition of “customer behaviour” from the Cambridge Business English Dictionary © Cambridge University Press)