Meaning of “customer-centric” in the English Dictionary

business-english dictionary

"customer-centric" in Business English

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customer-centricadjective

uk us COMMERCE, MARKETING

designed to keep customers happy by finding out what they want and dealing with their problems quickly:

As part of its more customer-centric approach, the company now has a 24-hour helpline.

(Definition of “customer-centric” from the Cambridge Business English Dictionary © Cambridge University Press)