Meaning of “customer-facing” in the English Dictionary

(Definition of “customer-facing” from the Cambridge Advanced Learner’s Dictionary & Thesaurus © Cambridge University Press)

"customer-facing" in Business English

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/ˈkʌstəməˌfeɪsɪŋ/ us /-mɚ-/ uk

COMMERCE dealing directly with customers:

Staff in customer-facing roles can make or break a company's reputation.

IT used to describe a computer program designed for a business's customers to use, for example, in order to choose and buy a product over the internet:

a customer-facing application that allows travellers to buy train tickets online

(Definition of “customer-facing” from the Cambridge Business English Dictionary © Cambridge University Press)