customer relations Meaning in the Cambridge English Dictionary Cambridge dictionaries logo

Meaning of “customer relations” in the English Dictionary

"customer relations" in Business English

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customer relationsnoun

[plural, U] the way that a ​company or ​organizationdeals with its ​customers, and the ​relationship it has with them: excellent/good/strong customer relations The ​company has a ​reputation for excellent ​ customer relations Our ​salesteamkeeps in ​regularcontact with ​clients in ​order to ​build good ​customerrelations. Customer ​relations is a continuous ​process whose ​principaltool is ​communication.
[U] the ​department of an ​organization that gives ​help to ​customers and ​deals with their problems: If you have any ​complaint, please ​contact Customer Relations.
(Definition of customer relations from the Cambridge Business English Dictionary © Cambridge University Press)
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“customer relations” in Business English

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