customer service Meaning in the Cambridge English Dictionary Cambridge dictionaries logo
Cambridge Dictionaries online Cambridge Dictionaries online

The most popular online dictionary and thesaurus for learners of English

Meaning of “customer service” in the English Dictionary

"customer service" in Business English

See all translations

customer servicenoun

uk   us   also customer care COMMERCE
[U] the way that an organization deals with customers before, during, and after a sale, and the activities involved in dealing with customers: customer service levels/standards a customer service lineexcellent/outstanding/poor, etc. customer service The mobile operator has a reputation for outstanding customer service.deliver/improve/provide customer service You can always improve your customer service.a high level/standard of customer service We aim to provide a higher level of customer service than our competitors. online/telephone(-based) customer service The bank has a 24-hour customer service number. to handle customer service calls
[U] also customer services the department of an organization that gives help to customers and deals with their problems: a customer service adviser/assistant/team, etc. If there is a problem with your order, call one of our customer service team. the customer service counter/desk Customer Services is one of the most important departments in our organization. Our customer services department will be able to help you.
(Definition of customer service from the Cambridge Business English Dictionary © Cambridge University Press)
What is the pronunciation of customer service?
Add Cambridge dictionaries to your browser to your website

“customer service” in Business English

Avoiding common errors with the word enough.
Avoiding common errors with the word enough.
by ,
May 25, 2016
by Liz Walter Enough is a very common word, but it is easy to make mistakes with it. You need to be careful about its position in a sentence, and the prepositions or verb patterns that come after it. I’ll start with the position of enough in the sentence. When we use it with a noun,

Read More 

Word of the Day

environment

the air, water, and land in or on which people, animals, and plants live

Word of the Day

convo noun
convo noun
May 23, 2016
informal a conversation The convo around concussions mostly focuses on guys who play football, but Chastain thinks that this whole thing could be a headache for women too.

Read More