helpline Meaning in the Cambridge English Dictionary Cambridge dictionaries logo

Meaning of “helpline” in the English Dictionary

"helpline" in British English

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helplinenoun [C]

uk   us   /ˈhelp.laɪn/
a ​serviceprovidingadvice and ​comfort to ​worried or ​unhappypeople on the ​phone: A new helpline is now ​available for ​peopletrying to ​stopsmoking.
(Definition of helpline from the Cambridge Advanced Learner’s Dictionary & Thesaurus © Cambridge University Press)

"helpline" in Business English

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helplinenoun [C]

(also help line) uk   us   /ˈhelplaɪn/ COMMUNICATIONS
a ​telephoneserviceprovided by an ​organization or ​company to ​offerhelp and ​advice to ​people: call/ring/phone a helpline Call the Inland Revenue helpline with your ​queries.set up/run/operate a helpline A ​telephone helpline set up by the ​administrators was ​swamped by 9,000 ​calls in three days.a helpline for sb The Counselling Service ​runs a helpline for ​people with ​debt problems. helplinenumber a 24-hour helpline a consumer/​customer/​legal helpline a free/​emergency helpline
(Definition of helpline from the Cambridge Business English Dictionary © Cambridge University Press)
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