Meaning of “helpline” in the English Dictionary

british dictionary

"helpline" in Business English

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helplinenoun [ C ]

also help line uk /ˈhelplaɪn/ us COMMUNICATIONS

a telephone service provided by an organization or company to offer help and advice to people:

call/ring/phone a helpline Call the Inland Revenue helpline with your queries.
set up/run/operate a helpline A telephone helpline set up by the administrators was swamped by 9,000 calls in three days.
a helpline for sb The Counselling Service runs a helpline for people with debt problems.
a 24-hour helpline
a consumer/customer/legal helpline
a free/emergency helpline

(Definition of “helpline” from the Cambridge Business English Dictionary © Cambridge University Press)