Meaning of “internal customer” in the English Dictionary

business-english dictionary

"internal customer" in Business English

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internal customernoun [ C ]

uk us

HR, WORKPLACE an employee or department that uses goods or services supplied by their own company as part of their job:

The IT group's internal customers complained about poor service as their own IT staff were often hired to serve "paying" clients.

(Definition of “internal customer” from the Cambridge Business English Dictionary © Cambridge University Press)