ma'am Meaning in the Cambridge English Dictionary
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Meaning of “ma'am” in the English Dictionary

"ma'am" in British English

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ma'amnoun [as form of address]

uk   us   /mɑːm/
B1 a ​polite way of ​talking to a woman: How can I ​help you, ma'am? in ​Britain, used to ​address the Queen, or a woman of high ​rank in ​particularorganizations, such as the ​army or the ​police in the past, used when ​talking to a woman of ​highersocialclass
(Definition of ma'am from the Cambridge Advanced Learner’s Dictionary & Thesaurus © Cambridge University Press)

"ma’am" in American English

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 us   /mæm/
contraction of madam : Can I ​help you, ma’am?
(Definition of ma’am from the Cambridge Academic Content Dictionary © Cambridge University Press)
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