total quality management Meaning in the Cambridge English Dictionary
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Meaning of “total quality management” in the English Dictionary

"total quality management" in Business English

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total quality managementnoun [U]

uk   us   ( abbreviation TQM) MANAGEMENT, PRODUCTION
the involvement of all of a company's ​managers and ​employees in making sure that its ​products and ​services are all of a high ​standard and exactly as ​designed: They are ​introducing new ​programs for ​improvements, similar to the ​totalqualitymanagement (TQM) ​approaches of preceding decades.
(Definition of total quality management from the Cambridge Business English Dictionary © Cambridge University Press)
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