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Meaning of “total quality management” in the English Dictionary

"total quality management" in Business English

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total quality managementnoun [U]

uk   us   abbreviation TQM MANAGEMENT, PRODUCTION
the involvement of all of a company's managers and employees in making sure that its products and services are all of a high standard and exactly as designed: They are introducing new programs for improvements, similar to the total quality management (TQM) approaches of preceding decades.
(Definition of total quality management from the Cambridge Business English Dictionary © Cambridge University Press)
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