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English definition of “ombudsman”

ombudsman

noun [C] uk   /ˈɒm.bʊdz.mən/ us    /ˈɑːm.bədz-/ (plural -men   /-mən/   )
someone who works for a government or large organization and deals with the complaints made against it: Complaints to the Banking Ombudsman grew by 50 percent last year.
(Definition of ombudsman from the Cambridge Advanced Learners Dictionary & Thesaurus © Cambridge University Press)
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