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English definition of “call centre”

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call centre

noun [C] UK ( US call center)
 
 
COMMERCE, MARKETING an office or business in which employees provide phone support for the customers of one or more companies, or sell or advertise their goods or services by phone: a call centre company/industry The expanding call centre company specializes in credit management and debt collection. a call centre employee/worker
→  Compare contact centre
(Definition of call centre from the Cambridge Business English Dictionary © Cambridge University Press)
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