Definition of “agency” - English Dictionary

“agency” in English

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uk /ˈeɪ.dʒə us /ˈeɪ.dʒə

agency noun (ORGANIZATION)

B1 [ C ] a business that represents one group of people when dealing with another group:

C1 [ C ] a government organization:

an overseas aid agency
the Central Intelligence Agency

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(Definition of “agency” from the Cambridge Advanced Learner's Dictionary & Thesaurus © Cambridge University Press)

“agency” in American English

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agencynoun [ C ]

us /ˈeɪ·dʒən·si/

agency noun [ C ] (REPRESENTATIVE)

a business acting for or representing a person, an organization, or another business:

a real estate agency

An agency is also a government organization:

federal agencies
the Environmental Protection Agency

(Definition of “agency” from the Cambridge Academic Content Dictionary © Cambridge University Press)

“agency” in Business English

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agencynoun [ C ]

uk /ˈeɪdʒənsi/ us plural agencies

COMMERCE a business that provides a service to other people or organizations:

Background checks may be done in-house or by an outside agency.
She now runs an agency which last year catered for more than 17,000 travellers.

GOVERNMENT a government department that is responsible for a particular activity:

Scottish Natural Heritage, the conservation agency, has finally managed to get approval for the project.
security/intelligence/immigration, etc. agency In a lengthy response to the report, the immigration agency stated that it will follow the recommendations.

(Definition of “agency” from the Cambridge Business English Dictionary © Cambridge University Press)