call centre Definition in the Cambridge English Dictionary Cambridge dictionaries logo

Definition of “call centre” - English Dictionary

"call centre" in British English

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call centrenoun [C]

UK (US call center) uk   us  
a ​largeoffice in which a company's ​employeesprovideinformation to ​itscustomers, or ​sell or ​advertiseitsgoods or ​services, by ​phone
(Definition of call centre from the Cambridge Advanced Learners Dictionary & Thesaurus © Cambridge University Press)

"call centre" in Business English

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call centrenoun [C]

UK ( US call center) uk   us  
COMMERCE, MARKETING an ​office or ​business in which ​employeesprovidephonesupport for the ​customers of one or more ​companies, or ​sell or ​advertise their ​goods or ​services by ​phone: a call centre company/industry The ​expandingcallcentrecompanyspecializes in ​creditmanagement and ​debtcollection. a ​callcentreemployee/​worker
(Definition of call centre from the Cambridge Business English Dictionary © Cambridge University Press)
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