Definition of “mystery shopper” - English Dictionary


(Definition of “mystery shopper” from the Cambridge Advanced Learner's Dictionary & Thesaurus © Cambridge University Press)

“mystery shopper” in Business English

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mystery shoppernoun [ C ]

uk us also secret shopper COMMERCE

someone employed by a company to check how its products or services are being sold by pretending to be a normal customer:

Most supermarkets want mystery shoppers to critique each department and the staff's knowledge of what they're selling.

(Definition of “mystery shopper” from the Cambridge Business English Dictionary © Cambridge University Press)