mystery shopper Definition in the Cambridge English Dictionary Cambridge dictionaries logo

Definition of “mystery shopper” - English Dictionary

(Definition of mystery shopper from the Cambridge Advanced Learners Dictionary & Thesaurus © Cambridge University Press)

"mystery shopper" in Business English

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mystery shoppernoun [C]

uk   us   (also secret shopper) COMMERCE
someone ​employed by a ​company to ​check how its ​products or ​services are being ​sold by pretending to be a ​normalcustomer: Most ​supermarkets want mystery ​shoppers to critique each ​department and the staff's ​knowledge of what they're ​selling.
(Definition of mystery shopper from the Cambridge Business English Dictionary © Cambridge University Press)
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