customer-centric - definition in the Business English Dictionary - Cambridge Dictionaries Online

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English definition of “customer-centric”

customer-centric

adjective
 
 
COMMERCE, MARKETING
designed to keep customers happy by finding out what they want and dealing with their problems quickly: As part of its more customer-centric approach, the company now has a 24-hour helpline.
(Definition of customer-centric from the Cambridge Business English Dictionary © Cambridge University Press)
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