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English definition of “customer-facing”

customer-facing

adjective     /ˈkʌstəməˌfeɪsɪŋ/ US   /-mɚ-/
COMMERCE dealing directly with customers : Staff in customer-facing roles can make or break a company's reputation .
IT used to describe a computer program designed for a business's customers to use, for example , in order to choose and buy a product over the internet : a customer-facing application that allows travellers to buy train tickets online
(Definition of customer-facing adjective from the Cambridge Business English Dictionary © Cambridge University Press)
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