Meaning of “customer relationship” in the English Dictionary

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"customer relationship" in Business English

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customer relationshipnoun [ C ]


the way in which a business and its customers feel and behave towards each other over a period of time, and the effect of this on the business:

Free trials encourage trust and so build the customer relationship.
By offering a range of products under the same brand, you create value from customer relationships.

(Definition of “customer relationship” from the Cambridge Business English Dictionary © Cambridge University Press)